Privacy Policy

At Xinghe International, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, purchase our products, or contact us.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Identification Information: Your name, email address, phone number, and other information you provide to us voluntarily when placing an order, making an inquiry, or subscribing to our newsletter.
• Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies to enhance your user experience on our site. You can choose to disable cookies in your browser settings, but this may affect some functionalities of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders or requests.
• To communicate with you, including responding to inquiries and providing customer support.
• To improve the performance and content of our website.
• To send you marketing materials, updates, and promotions, if you have opted to receive them.
• To comply with legal obligations.

3. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist in running our business, such as payment processors and shipping partners. These parties are obligated to protect your information and use it only for the purposes for which it was provided. We may also share your data if required by law or to protect our rights.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to the processing of your data under certain conditions.
• Withdraw your consent for marketing communications at any time.

To exercise these rights or if you have any concerns, please contact us at the details provided below.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Phone: +65 6560 3100
• Email: sales@xinghesg.com
• Address: 51B Tuas South Ave 1, Singapore 637261